Privacy Policy

Effective Date: 6/2/2023

At Mercia Digital LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or engaging with our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal information, such as your name, email address, phone number, and any other information you voluntarily provide to us when contacting us or using our services. Additionally, we may collect certain non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience on our website.

  1. Use of Information

We use the information we collect to:

  • Communicate with you regarding your inquiries, requests, or orders.
  • Provide the services you requested, including web development, maintenance, and support.
  • Improve our website, services, and customer experience.
  • Send you updates, newsletters, and marketing communications related to our services, but only if you have provided your consent to receive such communications.
  1. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or providing our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if required by law, in response to a legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  1. Browser Cookies

Our website may use cookies or similar technologies to enhance your browsing experience and provide personalized content. By using our website, you consent to the use of cookies. You can manage your cookie preferences or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

  1. Data Security

We employ reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

  1. Your Rights and Choices

You have the right to review, update, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any questions or concerns regarding our Privacy Policy, please contact us using the information provided below.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the effective date will be indicated. We encourage you to review this Privacy Policy periodically for any changes.

  1. Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the contact form.

By continuing to use our website or by engaging with our services after any changes to this Privacy Policy, you acknowledge and accept the updated terms.

Last updated: 9/28/2023